From first review to appointment

How the appointment works

The work starts with your product and importer details. After the review, we agree the appointment scope, assemble the supporting documents and prepare the notification for the relevant Customs office.

Start with a product and importer review

Send your existing HS code, product specifications and importing company details. We identify whether the proposed setup is ready for an ACP appointment review or needs further evidence.

The HS code review service explains the information to provide and the next steps you receive. Fees and the expected timing for that initial work are confirmed in the written scope.

The four appointment steps

  1. Agree the importer and scope

    Confirm the non-resident importer, Japan presence, relevant Customs office and the appointment work in writing.

  2. Complete the document pack

    Prepare appointment authority, company evidence and separate goods and money flows. Add marketplace documents where relevant.

  3. Notify the Customs office

    Prepare Customs Form C No. 7500 in two paper copies or use NACCS. Another Customs office requires a separate notification.

  4. Confirm the appointment record

    The operator begins appointed work after the appointment is on record. Keep the importer and appointment details current.

When the appointment estimate starts

The 1 to 2 week range starts with a complete appointment pack. It is the operator's planning estimate. Customs determines the record date and may request additional information.

Product questions, incomplete company evidence or unresolved transaction details need to be addressed before the appointment file is complete. Share the expected Customs office and intended schedule in your request.

Responsibilities after the appointment

The importer provides the commercial facts. The appointed ACP handles the agreed procedural contact. The client's licensed customs broker, or a licensed customs specialist partner coordinated by the operator, files the import declaration.

The client's own forwarder books freight. Keep the document pack and contact arrangements ready for the next procedural step.

01

Review the importer

Confirm Japan presence, the named importer and the Customs office.

02

Complete the file

Separate goods and money flows. Add the marketplace details where relevant.

03

Notify Customs

Prepare Form C No. 7500 in two copies, or use NACCS.

04

Record the appointment

Appointed work begins once the appointment is on record.

Choose your next step

Prepare your document pack